Returns & Exchanges
We want you to love your mountain-inspired gear as much as we do, so we offer a 30-day window for returns and exchanges on all unwashed and unworn items. If your purchase isn't quite right for your next adventure, we are here to help make it right.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.
Ship It Back
Drop off your package at any authorized carrier location; we recommend keeping your tracking number handy until the return is processed.
Receive Refund or Exchange
After our team inspects the gear, we will issue a refund to your original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing